{"id":1730,"date":"2014-12-09T16:00:20","date_gmt":"2014-12-09T16:00:20","guid":{"rendered":"http:\/\/www.purpleconnect.com\/website\/?page_id=1730"},"modified":"2014-12-09T16:29:48","modified_gmt":"2014-12-09T16:29:48","slug":"airasia","status":"publish","type":"page","link":"https:\/\/www.purpleconnect.com\/website\/our-customers\/airasia\/","title":{"rendered":"AirAsia"},"content":{"rendered":"<p><img loading=\"lazy\" src=\"http:\/\/www.purpleconnect.com\/website\/wp-content\/uploads\/2014\/12\/airasia.jpg\" alt=\"airasia\" width=\"230\" height=\"160\" class=\"alignright size-full wp-image-1731\" \/> AirAsia Berhad is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. AirAsia group operates scheduled domestic and international flights to 100 destinations spanning 22 countries.<\/p>\n<p><strong>Implementation<\/strong><\/p>\n<ul>\n<li>Case management for customer care and call center<\/li>\n<li>Integration with flight booking system and e-form<\/li>\n<li>Automated refund qualification and processing<\/li>\n<li>Lost baggage handling and tracking<\/li>\n<li>More than 500 users<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Case management for customer care and call center, integration with flight booking system and e-form and more.<\/p>\n","protected":false},"author":1,"featured_media":1731,"parent":1049,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/pages\/1730"}],"collection":[{"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/comments?post=1730"}],"version-history":[{"count":4,"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/pages\/1730\/revisions"}],"predecessor-version":[{"id":1752,"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/pages\/1730\/revisions\/1752"}],"up":[{"embeddable":true,"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/pages\/1049"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/media\/1731"}],"wp:attachment":[{"href":"https:\/\/www.purpleconnect.com\/website\/wp-json\/wp\/v2\/media?parent=1730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}