The team at PurpleConnect strongly agrees, that not just the initiation, but the entire lifetime of a customer’s relationship with our company has equal importance.
• 78% of consumers have bailed on a transaction or not made an intended purchase purely because of a poor service experience.
• On average, loyal customers are worth up to 10 times as much as their first purchase.
• The probability of selling to a prospective customer is around 5-20% whereas the probability of making a sale to an existing customer is as high as 60% or 70%
• It takes 12 positive experiences to make up for one unresolved negative experience.
An overview of Microsoft Dynamics CRM
Microsoft Dynamics CRM can simply be defined as the CRM solution that was introduced by Microsoft. It is an attractive as well as a reliable option available for the companies. The best benefit that companies can get out of Microsoft Dynamics CRM is its smooth integration with the other Microsoft Office applications, which play a major role behind businesses today. If your business uses MS Outlook and Office package regularly, Microsoft Dynamics CRM is something that you should consider having.
Want to make a difference in your Customer Relations Management? Not sure how? PurpleConnect is here to help!
Our experts will study your organization and its culture, identify the perfect solutions using industry standards techniques along with instincts developed with years of experience and implement state of the art technology that will skyrocket your company’s success!
Strong customer relationship management is extremely important in the challenging customer driven and economic market. Microsoft Dynamics CRM has the potential to help businesses with such CRM requirements. Purple Connect’s Microsoft Dynamics CRM Delivery expertise built from delivering global scale CRM solutions to the businesses in need. They have maintained an excellent reputation over the past few years by delivering such a top quality CRM experience for the business owners. The customer reviews available online bear testimonials to prove the above mentioned fact. The powerful dynamics CRM platform is ideal for any type of business out there and you can think of seeking the assistance of Purple Connect without any hesitation.