VADS Berhad (VADS) is one of Malaysia’s leading Integrated Managed ICT/BPO Service providers. Having grown from a joint venture between IBM Global Network Services and Telekom Malaysia Berhad (TM) in 1991, VADS today is a wholly-owned subsidiary of TM; serving more than 500 medium to large businesses across industries.
- Premier partner for Vads
- Implemented Contact Centre CRM for:
- Pos Laju
- TM Loyalty
- Ambank Outbound
- Tabung Haji
- Integrated with Aspect, Avaya, Ameyo