Vads

vadsVADS Berhad (VADS) is one of Malaysia’s leading Integrated Managed ICT/BPO Service providers. Having grown from a joint venture between IBM Global Network Services and Telekom Malaysia Berhad (TM) in 1991, VADS today is a wholly-owned subsidiary of TM; serving more than 500 medium to large businesses across industries.

Implementation

  • Premier partner for Vads
  • Implemented Contact Centre CRM for:
    • Pos Laju
    • TM Loyalty
    • Ambank Outbound
    • JPS
    • Tabung Haji
    • SATU
    • Haier
    • SCOMI
  • Integrated with Aspect, Avaya, Ameyo