AIG Korea

aigAmerican International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.

Implementation

  • Contact Centre for telemarketing General Insurance
  • Integration with policy and underwriting systems (EMMA)
  • Coordinate with Offshore development team in India
  • Participated in infrastructure planning and sizing
  • Data import for 12M customer records